Privacy & Policy
Last updated: July 22, 2024
This privacy statement explains what personal data ‘SharePoint Design Works’ collects from you and how we use that data.
WHO WE ARE
We are SharePoint Design Works (SDW) - a provider of digital solutions, consulting & integration services, related too Microsoft SharePoint, Power BI, Dynamics, PowerApps, and other related technologies. As you read this document, you are currently visiting our website, which is a digital face of our company. We are strongly committed to delivering you a great experience while you are surfing our website, to share the materials you might be interested in, to promptly clarify any questions that might pop up, and to ensure uninterrupted functioning of the website so that you don’t feel annoyed. This won’t be possible without your kind assistance, which you render by sharing your personal data with us. At the same time, we understand that personal data is an extremely sensitive matter, and we take your privacy very seriously.
SCOPE
This Privacy Policy applies to all personal information that we collect, process, or store, whether it is provided directly by clients, partners, or users, or obtained through third parties or our interactions with Office 365 products and related services.
WHAT PERSONAL DATA WE COLLECT
SDW collects data to provide you with direct feedback in respect of our services. You provide some of this data directly, such as when you fill in the ‘Contact Us Form’ to connect with for support or comment on our articles. We get some data using technologies like cookies and receiving error reports or usage data from software running on your device.
We may collect and process the following categories of personal information:
1. Contact Information: Name, email address, phone number, and mailing address.
2. Professional Information: Job title, company, industry, and professional interests.
3. Technical Information: IP address, device information, browser type, operating system, and usage data related to our services and Office 365 products.
4. Project and Service Information: Details about the projects or services we provide to you, including project plans, system configurations, access credentials, and usage data.
We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources may vary over time, but currently include:
1. Service providers that help us determine a location based on your IP address to customize certain products to your location.
2. Partners with which we offer co-branded services or engage in joint marketing activities.
3. Publicly available sources such as open government databases or other data in the public domain.
The data we collect can include the following:
Name & Contact Data - We collect your first and last name, work email address, phone number, company name, and other similar contact data.
Demographic Data - We collect data about you such as your country and preferred language.
Website Data - We collect data about how you interact within SDW website. For example, we collect:
1. Details of visitor behavior patterns, i.e. data about the website sections you visit and how much time you spend there.
2. Configuration data. We collect data about the network you use to connect to our website. It includes your IP address.
3. Error reports and performance data. We collect data about problems you experience with our services. This data helps us to diagnose problems and to provide solutions. Depending on your browsing environment and settings, error reports can include such data as the type or the severity of the problem, details of the software or the hardware related to the error, the contents of the files you were using when the error occurred, as well as the data about other software on your device.
4. Troubleshooting & Help Data. In case SDW is engaged in troubleshooting and help, we collect data about you and your hardware, software, and other details related to the incident.
Why We Collect Personal Data
SDW collects the data for the following purposes:
1. Sending communications, including promotional communications, and performing marketing activities.
2. Providing support and services.
3. Improving our services and website.
4. Providing feedback.
HOW WE USE PERSONAL DATA
We use the data we collect to:
1. Send communications, including promotional communications, and perform marketing activities.
2. To provide and deliver our services and products.
3. To communicate with you and respond to your inquiries.
4. To improve our services and products.
5. To conduct research and analysis.
6. To comply with legal and regulatory requirements.
7. Provide support and assistance.
HOW WE SHARE PERSONAL DATA
We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. We also share data with SDW-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our services; and to protect the rights or property of SDW.
DISCLOSURE OF PERSONAL INFORMATION
We may disclose personal information to the following parties:
1. Our employees, contractors, and agents who need to know the information to provide our services and products.
2. Third-party service providers who provide services to us, such as hosting, data analytics, and marketing.
3. Office 365 product providers and related services.
4. Law enforcement agencies, regulatory bodies, and other parties as required by law.
HOW TO ACCESS & CONTROL YOUR PERSONAL DATA
You can access and review your personal data by contacting us at +1 (647) 498-0419 or help@codecreators.ca. You can also update or request to delete your personal data by contacting us.
COOKIES AND SIMILAR TECHNOLOGIES
We use cookies and similar technologies to collect data about your interaction with our website. You can set your browser to block all cookies. However, if you do that, some features of our website may not work properly.
SECURITY OF PERSONAL DATA
We take the security of your personal data very seriously. We use various security technologies and procedures to protect your personal data from unauthorized access, use, or disclosure.
CHANGES TO THIS PRIVACY POLICY
We will update this privacy policy when necessary to reflect changes in our services, website, or business. When we post changes to this statement, we will revise the ‘Last Updated’ date at the top of the statement. If there are material changes to the statement or in how SDW will use your personal data, we will notify you either by prominently posting a notice of such changes before they take effect or by directly sending you a notification. We encourage you to periodically review this privacy policy to learn how SDW is using and protecting your personal data.
HOW TO CONTACT US
If you have any questions or concerns about this privacy policy or our handling of your personal data, please contact us at +1 (647) 498-0419 or help@codecreators.ca. We will promptly address your concern and strive to provide a response within 10 days.
DISPUTE RESOLUTION
If you have a concern or complaint about our handling of your personal data, we will do our best to address it. If you are not satisfied with our response, you may contact the relevant regulatory authority in your jurisdiction.
ENTIRE AGREEMENT
This privacy policy constitutes the entire agreement between you and SDW regarding the subject matter of this statement.
WAIVER
The failure of SDW to exercise or enforce any right or provision of this privacy policy will not constitute a waiver of such right or provision.
SEVERABILITY
If any provision of this privacy policy is held to be invalid or unenforceable, the remaining provisions will remain in effect.
TRANSFER OF PERSONAL INFORMATION ACROSS BORDERS
When transferring personal information across borders, we will take appropriate steps to ensure that the information is protected in accordance with this Privacy Policy and applicable data protection laws.
CONTACT US!
If you have any questions or concerns about this Privacy Policy or our privacy practices, please don’t hesitate to contact us at the provided information below.
Company Name - SharePoint Design Works (SDW)
Address - 4 Robert Speck Parkway Suite 1500, Mississauga, Ontario, Canada, L4Z 1S1
Contact Number – Main Office +1 (855) 527 0755, Customer Support +1 (647) 498-0419
Email: help@codecreators.ca
By using our services and products, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, use, and disclosure of your personal information as described in this statement.
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